Fair-Rite Products Corp. must be notified of nonconforming material within 30 days of receipt of product. Based on information received, Fair-Rite will then determine if representative, nonconforming samples are required. Invoice number and/or packing ticket number must be noted for the specific quantity of material in question. Notification beyond 30 days of receipt may result in denied credit.
Representative, nonconforming material will be evaluated (or some other form of review will be made) and once Fair-Rite has determined that material does not meet specification, authorization will be given to return parts or to disposition in some other manner. Fair-Rite limits our exposure only to the selling price of the product with no liability for the use and/or impact of our product within the customer’s application.
Fair-Rite’s Quality Dept. will determine if an RA number is to be issued indicating the return authorization of the specific quantity of material. The Customer will be informed of the specific RA number and shipping method to be used for the return once Fair-Rite’s Quality Dept. has identified the issue as approved for return.
The RA number MUST be indicated on the outside of the package of returned material. When practical, material is to be returned in original Fair-Rite packaging.
A Credit Note will be issued once the specific quantity has been confirmed by Fair-Rite’s Receiving Dept. and will be noted on next statement cycle by Fair-Rite’s Accounting Dept.
For More Information Contact:
Fair-Rite Products Corp.
PO Box 288, One Commercial Row, Wallkill, NY 12589
Phone: (888) FAIRRITE (324-7748)
FAX: (888) FERRITE (337-7483)
e-mail: [email protected]